1.Data Controller

The data controller for personal data collected on the Lookzi App is:
Developer: Elisabeth Cardella
Statut: Individual entrepreneur
Contact email: team@lookziapp.com

2.Data Collected

We collect several types of personal data to provide an optimal and personalized experience. These data may be collected in various ways, including via your registration with the App, use of the App and its Services, and automated data collection such as cookies.

2.1.Personal Data Provided Directly by the User:

• Geolocation data: when you use features requiring geographical location.

• Contact data: when you choose to invite other users or share places via the App.

2.2.Data Collected Automatically:

• Technical browsing data: IP address, browser type, operating system, visited pages, interactions with the App.

• Cookies and similar technologies: We use cookies to enhance user experience, personalize services, and analyze App performance. You can manage your cookie preferences in your device or browser settings.

• Google Analytics: We use Google Analytics, a web analytics service provided by Google LLC, to analyze how users interact with our website. Google Analytics uses cookies to collect information such as pages visited, time spent on the site, and traffic sources. This data is used in aggregated form to help us improve the user experience. The information collected by Google Analytics is transmitted to and stored by Google on servers located outside the European Union. For more information about Google's privacy practices, please visit: https://policies.google.com/privacy

3. Purpose of Data Collection

We collect your personal data for the following purposes:

• Provide and personalize Services: create and manage your account, offer personalized recommendations, and allow you to share places.

• Improve the App and Services: conduct statistical analyses on the use of the App to optimize its usability and features.

• Ensure security and compliance: prevent abuse, ensure App security, and comply with legal obligations.

• Customer support: respond to your inquiries and resolve technical issues.

4.Legal Basis for Data Processing

The processing of your personal data is based on the following legal grounds:

• Consent: when you provide your personal data through the App by accepting the collection and use of data in connection with your registration or use of the Services.

• Performance of a contract: for managing your user account and providing the App’s Services.

• Legitimate interest: to improve user experience and ensure the security of the Services.

• Legal obligations: when necessary to comply with legal and regulatory requirements.

5. Data Sharing

We only share your personal data with third parties in the following circumstances:

• With third-party service providers: such as cloud service providers (Amazon Web Services, AWS in Ireland) for data hosting, or statistical analysis providers to improve our services. These providers are required to adhere to strict security and confidentiality standards.

• To comply with the law: in response to a legal request from a public or judicial authority.

• With your consent: if you expressly consent to sharing your data with a partner or third party for specific purposes.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7.International Data Transfer

The Lookzi App uses cloud hosting services, including Amazon Web Services (AWS), located in Ireland (European Union). This means that your data may be transferred and stored in countries outside of your country of residence. However, we ensure that these transfers comply with legal data protection requirements and that appropriate safeguards are in place.

8.Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and regulatory obligations.

9.Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right of access: obtain a copy of the personal data we hold about you.

• Right to rectification: request the correction of inaccurate or incomplete data.

• Right to erasure: request the deletion of your personal data, subject to certain legal exceptions.

• Right to object: object to certain processing of your data, particularly for direct marketing purposes.

• Right to data portability: obtain your data in a structured, commonly used format to transfer it to another controller.

• Right to withdraw consent: where processing is based on your consent, you can withdraw it at any time.

To exercise your rights, you can contact us at the following email address: team@lookziapp.com.

10.Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. In case of a substantial change, we will notify you through the App or via email. The most recent version will always be available on this page.

11.Minimum Age

The Lookzi App is intended only for individuals aged 18 or older. By using the App, you declare and guarantee that you are 18 years or older. We do not knowingly collect personal data from individuals who are not of the required age to use the App. If we become aware that a person under the age of 18 has provided personal information, we will take the necessary steps to delete this data.

If you are a parent or legal guardian of a user under 18 and believe that personal information about this person has been collected by us, please contact us at team@lookziapp.com so that we can take appropriate measures.

12.Contact

If you have any questions or concerns regarding this Privacy Policy or how your personal data is processed, please feel free to contact us at: team@lookziapp.com.